Cookies Policy – VegasHero Casino Australia
What Cookies Are
Cookies are small data files that are stored on your device when you visit VegasHero. They allow the platform to recognise your browser across pages and sessions, remember your preferences and maintain secure account access. Cookies are used across the internet as a standard mechanism for delivering consistent, personalised web experiences. Without cookies, core platform functions including staying logged in, maintaining an active game session across page loads and keeping the cashier state between navigation steps would not function correctly.
By using VegasHero, you agree to the placement and use of cookies on your device as described in this policy. You can manage cookie preferences through the platform’s cookie consent tool or through your browser settings at any time.
Categories of Cookies VegasHero Uses
Strictly Necessary Cookies
Strictly necessary cookies are required for the VegasHero platform to operate. They support user authentication, session security, page navigation, cashier functionality and account state management across the casino, live casino and sportsbook sections. These cookies cannot be disabled without breaking basic platform functions.
No personal data beyond what is required to maintain the active session is stored in strictly necessary cookies. These cookies are not used for marketing purposes.
Performance Cookies
Performance cookies collect anonymised data about how visitors use VegasHero. This includes which pages are visited, session duration, game lobby interactions, which titles are opened and where players navigate from each section. The data collected is used in aggregate to analyse platform usage and improve the game lobby layout, sportsbook navigation and cashier flow.
Performance cookies do not identify individual users and are not shared with third parties for advertising purposes.
Functional Cookies
Functional cookies remember choices made during and between sessions to deliver a more personalised experience. This includes preferred game filters applied in the lobby, interface language and currency display settings, and whether specific platform notifications have been acknowledged or dismissed.
Disabling functional cookies will not prevent access to VegasHero but may require players to reapply preferences manually at the start of each session.
Marketing Cookies
Marketing cookies are used to deliver promotional content relevant to your interests. They track interactions with the VegasHero platform and may be used in combination with data from other sites to build an interest profile for advertising purposes. Marketing cookies may be placed by VegasHero directly or by third-party advertising partners.
You can opt out of marketing cookies through the cookie consent tool accessible from the footer of any page on the platform. Opting out of marketing cookies does not affect access to the platform or any account function.
Third-Party Cookies
Third-party services used within VegasHero – including game providers, payment processors, analytics platforms and customer support tools – may place their own cookies on your device. These cookies are governed by the relevant third party’s own privacy and cookie policies. VegasHero does not control third-party cookies and recommends reviewing those providers’ policies for detailed information about their data practices.
Managing Your Cookie Preferences
Cookie preferences can be managed through the VegasHero cookie consent tool, accessible from the footer on all pages and from the account settings section. Preferences can be updated at any time. Changes to non-essential cookie categories take effect immediately.
Cookies can also be managed or deleted through browser settings:
- Chrome – Settings → Privacy and Security → Cookies and other site data
- Safari (iOS/iPadOS) – Settings → Safari → Privacy and Security
- Safari (macOS) – Preferences → Privacy
- Firefox – Preferences → Privacy and Security → Cookies and Site Data
- Edge – Settings → Cookies and site permissions
Blocking all cookies through browser settings will prevent VegasHero from functioning correctly. Blocking only marketing and performance cookies through the consent tool maintains full platform functionality while limiting non-essential data collection.
Retention Periods
Session cookies are deleted automatically when the browser is closed. Persistent cookies have defined retention periods:
- Authentication cookies – session duration plus a short extension period where remember-me is enabled
- Performance and analytics cookies – up to 13 months
- Functional preference cookies – up to 12 months from last active session
- Marketing cookies – up to 24 months or until deleted manually
Cookies are retained for the minimum period necessary for their stated purpose.
Contact
Questions about VegasHero’s use of cookies can be directed to the support team through live chat, available 24 hours a day, seven days a week, or through the registered support email. The support team can provide information about specific cookies, retention periods and how to access or update cookie preferences.
Frequently Asked Questions About Vegashero Cookies Policy
What types of cookies does Vegashero use on its platform?
Vegashero uses several types of cookies including essential cookies for site functionality, performance cookies to analyze user behavior, and marketing cookies to deliver personalized content. These cookies help us provide a seamless gaming experience while respecting your privacy preferences. You can manage your cookie settings at any time through your browser or our cookie consent tool.
Can I use Vegashero without accepting all cookies?
Yes, you can use Vegashero while declining non-essential cookies, though some features may be limited. Essential cookies required for basic site functionality will still be active to ensure secure login and account management. You can customize your cookie preferences through our consent manager to accept only the categories you’re comfortable with.
How can I change my cookie preferences on Vegashero?
You can update your cookie preferences at any time by accessing the cookie settings link in our website footer or through your account dashboard. Browser settings also allow you to block or delete cookies, though this may affect your experience on our platform. The Vegashero cookies policy provides detailed instructions for managing cookies across different browsers and devices.
Do I need to accept cookies to claim bonuses and promotions at Vegashero?
While essential cookies are required for account functionality and bonus redemption, marketing cookies help us personalize promotional offers to your preferences. You can still claim standard bonuses with minimal cookie acceptance, but personalized recommendations may be limited. The cookies policy vegashero explains how cookie preferences affect your promotional experience and account features.